Cancellation Policy

 

Policy Details How To Cancel Refunds Help

 

 

Policy Details

To promptly serve our customers, all verified orders placed on www.coloredplaysand.com are typically processed and shipped within a 24-hour period with the exception of weekends and holidays.

An order may only be cancelled prior to shipment.

 

 

 

How To Cancel An Order

Do not wait! Contact us immediately at info@coloredplaysand.com to request an order cancellation. Please be sure to include your order number, name, and purchase details to help us expressly determine the next step.

 

Successful Cancellation

You will be notified with further details by email or phone once we have confirmed your order has qualified for cancellation.

 

Order In Transit

In the event that your order has already been processed and shipped, it is not possible to cancel. Please view our Return Policy for more information and procedures.

 

 

 

 

Refunds on Order Cancellations

Provided success of your order cancellation, a full refund will be promptly issued to your original method of payment: Debit, Visa, MasterCard, PayPal, etc. Any questions regarding date posting to your account should be directed to your card-issuing bank.

 

 

 

Need More Help?

Please contact our Customer Support for further assistance.

 

 

 

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